When a global specialty food manufacturer recently lost members of its in-house technical staff, they were left with a knowledge gap that posed a serious risk to production. So, they turned to FrommConnect for training.
The mission was clear: provide this Schuylkill County manufacturer’s staff with targeted technical training to ensure existing and new members are equipped with the knowledge and confidence to keep operations running without disruption.
FrommConnect’s technicians didn’t just drop off a manual and walk away — they rolled up their sleeves and got to work right alongside the plant staff. With a “boots on the ground” approach, our team trained staff directly on the equipment they use every day, using real-world scenarios to bring PLC programs and automation systems to life.
This hands-on, personalized training meant every lesson was focused on the challenges and tools most relevant to the plant’s specific needs. One-on-one walkthroughs of live programs gave employees the confidence to troubleshoot, adjust, and optimize their systems independently.
Here are just a few of the areas FrommConnect covered during the on-site technical training:
- Field device to PLC troubleshooting techniques
- Navigating unique or complex PLC logic
- Reviewing automation software versions and updates
- Resolving licensing and installation issues
- Best practices for field diagnostics and PC setup (including VMs)
- OT network setup strategies
- Updates on new automation technologies tailored to the plant’s future needs
By the end of the training, the plant’s staff weren’t just better prepared, they were empowered to handle whatever situation they came across. And FrommConnect had once again delivered what we promise every client: real solutions, real results, and a commitment to keeping your operation moving forward.